Fix Appliances, Not Paperwork — AI Does the Rest
Broken fridges and faulty washers don't wait. Echo Agent handles the quoting, scheduling, and invoicing so you can diagnose faster, fix smarter, and get paid on the spot.
Sound familiar?
Every appliance repair technicianknows these headaches. Here's how Echo fixes them.
You drive to a job, diagnose the issue, and then have to tell the customer you'll 'send a quote later' — often losing the job to someone faster
AI pre-generates a quote range before you arrive. After diagnosis, you adjust and confirm on the spot. The customer approves and you start the repair immediately.
Every appliance is different — you need to remember model numbers, common failure points, and parts compatibility across hundreds of brands
Log the appliance brand, model, and serial number on each job. Your service history builds a searchable database of every unit you've worked on.
Parts ordering and tracking is chaos — you're waiting on a Samsung control board while the customer calls daily asking when their fridge will be fixed
Track parts on order against each job. The customer sees the status — 'waiting for parts' — without needing to call you for updates.
Warranty callbacks eat your profit — you fixed it last month and now it's broken again, and you have no record of exactly what you did
Every job has a complete record — diagnosis, parts used, tests performed, and completion photos. Warranty claims are clear-cut with full documentation.
From Issue to Booked — In Minutes
Your customer describes their appliance repair technician issue, gets an AI quote, and books a time slot — all without a phone call.
The customer searches for appliance repair and finds your branded booking page with your service area and specialties.
They describe the appliance issue — brand, model, symptoms — using voice or text. Photos can be attached too.
Echo's AI estimates the likely fault, diagnostic time, and potential parts, generating a quote range using your rates.
You review the AI quote, consider the appliance age and common failure points, and approve or adjust.
The customer selects a diagnostic visit slot from your available calendar — morning or afternoon window.
Both parties receive confirmation with the appliance details, address, quote estimate, and arrival window.
Track Every Minute, Every Part, Every Dollar
From the moment you arrive to the moment you get paid — Echo handles the paperwork.
See all your service calls — diagnostic visits, awaiting parts, ready for repair, and completed — in one view.
Clock in when you arrive. Track diagnostic time and repair time separately for transparent billing.
Log every replacement part by brand and model number. Your 20% markup is applied automatically to each component.
Record the diagnosis, repair performed, parts installed, and test results. Mark the job as complete.
An itemized invoice is created with diagnostic time, repair labor, callout fee, and all parts listed with markup.
The customer receives a detailed invoice and pays online — full transparency on exactly what was fixed and why.
Go From Sign-Up to Live in One Coffee Break
Create your profile, set your rates, add your team, and start accepting appliance repair technician bookings today.
Set up your appliance repair profile with brands you service, certifications, and your service area.
Configure diagnostic fees, hourly repair rates, parts markup, emergency pricing, and minimum charges.
Invite your repair technicians and assign brand specialties — one tech for Samsung, another for commercial equipment.
Define your working hours with morning and afternoon service windows for efficient route planning.
Sync with Google Calendar so diagnostic visits and repair appointments are all in one place.
Publish your booking page and start receiving appliance repair requests with AI-powered quoting.
Set Your Rates, Your Way
Configure every aspect of your pricing. Echo uses these rates to generate accurate AI quotes and invoices.
Standard labor rate for appliance repair during business hours
Fixed fee for travel and initial diagnostic visit
Per-kilometer charge for jobs beyond your standard service area
Markup applied to all replacement parts and components
After-hours and emergency repair labor rate
Minimum billing amount for any service call
Echo uses Google Maps to calculate the exact distance from your base to each job site. Your driving fee is applied automatically to every quote — no more guessing distances or undercharging for travel.
Everything You Need to Run Your Appliance Repair Technician Business
All the tools, none of the complexity.
AI Fault Estimation
Customer says 'my Samsung fridge is warm but the freezer works' — the AI suggests likely causes and generates a quote range for diagnosis and common repairs.
Voice Symptom Capture
Customers describe the noise, the smell, the error code by voice. The AI extracts key details — brand, model, symptoms — for your pre-visit review.
Service Window Scheduling
Offer morning and afternoon diagnostic windows. Customers pick their preference, and you plan your route for maximum efficiency.
Brand-Specialist Routing
Route Samsung repairs to your Samsung-certified tech and commercial equipment to your commercial specialist. Right tech, right job.
Diagnostic + Repair Split
Track diagnosis time and repair time separately. Customers see transparent billing — 20 minutes diagnostic, 45 minutes repair.
Parts & Component Tracking
Log every control board, heating element, and pump by part number. Your 20% markup applies and the customer sees exactly what was replaced.
Efficient Route Planning
See all your day's service calls on a map. Group nearby jobs together and minimize windshield time between appointments.
Repair-or-Replace Quoting
When repair costs approach replacement value, show the customer both options on a clear invoice — building trust and helping them decide.
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appliance repair technician business?
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